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Once you've done this, connect your controller to your PS4 again via USB cable and see if it pairs successfully. This won't reset anything on your PS4 or affect your controller aside from having to pair it again, so it's a non-intrusive troubleshooting step. You'll need a small pointed object, like a bent paper clip or a SIM card ejection tool, to do this. If removing and re-pairing the controller didn't work, you can next try the full reset procedure for the DualShock 4. If this doesn't work, turn your PS4 back on and try pairing it the normal way, as above. Hit the PS Button on the controller to hopefully turn on and pair your controller in one process. Once it's shut down, connect the problematic controller to your console with a USB cable. To do this, fully turn off your PS4 (as explained earlier). This is a good time to try a slightly different pairing method: having your PS4 controller re-pair at startup. This will cause your PS4 to remove it from memory so you have to pair it again. On the resulting menu, press the Options button on your controller and choose Forget Device. You should thus turn off and unplug whatever other device your DualShock 4 is paired to first. If you have your DualShock 4 paired with another nearby device, like your phone or a PlayStation 5, trying to re-pair it to your PS4 may turn on the other device and connect the controller to it. This signifies that your PS4 controller has paired and connected successfully. Once your controller is physically connected to your console, press the PS Button on your controller for a moment, and its light should flash briefly before turning blue (or another solid color if you already have a controller connected). Make sure you're using a high-quality cable that you know works properly. To do this, connect your controller to your PS4 using a micro-USB cable (see our guide to USB cable types if you're not familiar with these). In these cases, you'll need to re-pair your DualShock 4 with your own PS4. For instance, if you pair your PS4 controller with your PC or a friend's console, it will remember that device and try to connect to it the next time you turn the controller on. This often happens if you've used your DualShock 4 with another console, since the PS4 controller tries to connect to the last device you used it with.